Your wedding is day is one of the biggest occasions of your life and the last thing anyone wants is to have a problem with the customer service. You may be wondering how customer service is linked to a wedding. Well when you hire a wedding company to do you whole wedding at a venue then the whole customer service aspect is very important. You will be dealing with this company for the next 9 to 12 months depending on how far in advance you have booked the wedding. Thus being able to get a good idea of the client service of the company before you sign on the dotted line is important.

So what should you be looking for? Well first thing is how quick they return you phone calls and you should test them over a period of 2 to 3 weeks. Hence, don’t sign up on the spot when you meet them. See how much the company is willing to go through to get your business. What you should do is have a list of questions and call them up every couple of days with a few new questions and test their response. You can also do this via email. No this may seem a little extreme, but you want to get a feel for the company ethos and how much they put their clients and you as a potential client at the heart of what they do. After all you are looking for a company that is passionate about helping people have the best wedding they possible can as opposed to a catering company who do a few weddings on top of the normal stuff. You will get two very different experiences from these different scenarios.

Now what I am not saying is that the most expensive weddings will give you what you are looking for. You don’t want to be feeling financially pressured on your wedding day; it kind of leaves you feeling flat. I know some people have loads of dosh and can splash it out but in my experience those weddings are not all they are cracked up to be. What you are looking for is value – that elusive concept that we know when we hit it but cannot tell you when we will hit it. Value in many senses is the mix between the overall experience you have (both on the day and beforehand) and the amount of resources you have to give up in order to achieve that experience. In many cases you will get a feel for the company before hand and you need to trust that feeling when you make your decision as this will give you the truest sense which option will be the best.

4 Responses to “Some Pointers on Choosing The Best Wedding Company”

  • Jason:

    how do i become one? do i need to be certified?
    are there n e in the seattle are that you know of or reccomend? maybe i could ge pointers……….

  • Victoria T:

    We want to have our wedding on Guam, just wondering if anyone has ever been married there and if you could offer any pointers, tips, advice, ect…?

  • jdfan:

    I am trying to re-create the blur effect used on the images and logo in this small flash banner. (thee wedding show banner with black background). Specifically the part where the image of the guy with the guitar seems to split and blur horizontally and the logo moves and blurs out. This seems more complex than a simple alpha fade out.
    I have been able to add blur effects but it isn’t smooth like this. When I do it I can see every frame of the blur and it looks weird.

    If anybody can give me some pointers as the Flash designer my company uses is AWOL and I need to re-create this file from scratch with new images for today(I don’t have access to the .fla).

    Any advice, solution or guidance to where I can find a solution would be greatly appreciated.

    Many thanks in advance
    Sorry here is a link the the banner I am talking about.

    http://www.scottishweddingdirectory.co.uk/index/advertise-with-us

    It is the thee wedding show banner with black background

  • xLittle21Yaox:

    I need a few pointers as to my rights (as a small businesses) in regards to photographs of our products taken by another person.

    The individual who has taken numerous photographs (at least 100) is no longer purchasing with our company but is still trading. Their reasons for ceasing trade with us were amicable. They simply chose to find a cheaper supplier.

    As a wholesale bakery to third-party retailers (Cafes and Restaurants) who sell them on to them directly to the public. and has recently

    - Placed virtually all of our products sold to them on their new website and Facebook Groups and at the moment (even though they are no longer selling our products, they are using images of the cakes we have created, taken by themselves and suggesting that is the product their customers are buying.

    We are a wholesaler – and sell to businesses only, we have no official “trademarks” or logos on our products, however the calligraphic iced writing is done by hand and is very distinctive. He is no longer selling the product he is advertising. After all, a rival customer of theirs may end up selling the precise products the individual in question no longer sells, this would damage our trading relationships?

    A small number of these were taken by themselves with our knowledge at our premises (when they sometimes would collect their orders). This was never challenged as we believed it to be “good faith” this was not a formal or written agreement. I’m not sure if being taken on our private property has additional rights? I understand the actual cakes produced by us are (in U.K law) our “Artistic Works”?

    I’m sorry if this sounds confusing, it’s rather straight forward. I’d appreciate your thoughts.
    Where Do I stand legally?

    Could were to write and request the former customer remove the photos of our products from his website and Facebook pages? and what next if they were to refuse?
    (UK Copyright and Photography, Food, Cakes, Deserts and Wholesale or Retail litigation rights and law questions)

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